Application
The client sends a written application listing the domains and the details of the new administrator.
you 1 day
Service
Domain return
at any moment
The client may take the domain back without stating a reason. The application is free-form, the administrator record is changed to the person named by the client, and the procedure takes up to 5 business days.
01Procedure
How the return goes
The order and the timing are set by the contract; no extra conditions are imposed on return.
Check
We verify the list of domains, the registration term and the absence of pending operations.
us 1 day
Settlements
We close the paid period; the unused remainder is refunded under the contract.
us 1-2 days
Registry filing
We file the application for a change of administrator with the domain registrar.
us 1 day
Record change
The registry enters the new administrator and the change appears in whois.
registry 1-5 days
02Conditions
What the contract establishes
The restrictions that protect the client throughout the service period.
Sale is excluded
The contract prohibits sale, pledge and transfer of the domain to third parties. The administrator role stays technical.
Up to 5 days
The application is processed within 5 business days from the moment the complete set of data is received.
No penalties
The return is free of extra charges. The unused remainder of the paid period is refunded.
The website keeps working
Delegation and DNS records do not change during the return, so the project sees no downtime.
Any recipient
The administrator is the client themselves or the person they name who is ready to accept the domain.
Confirmation
Once the procedure is complete we send a registry extract with the new administrator details.
03About the service
About returning a domain
The questions asked before a domain is handed over for administration.
Ask a questionNo. The application is free-form and needs no justification.
The paid period is closed on the date of return, and the unused remainder is refunded in the order described in the contract.
To the client themselves or to the person they name. For the national zones the recipient must meet the registry requirements.
No. Only the administrator record changes; delegation and DNS records stay the same.
04Contacts
Contact us
State the domain and the person the return is made out to. A specialist will describe the steps.